MENTAL HEALTH SUPPORT SERVICES

Wildfire Recovery Attorneys are mindful that your entire community continues to mourn the loss and devastation caused by the Camp Fire. Whether you have lost your home, a loved one, have been displaced or have experienced some other loss or trauma as a result of the Camp Fire, we encourage you to seek support or medical care to address mental health concerns. Below, we highlight some of the services available to those suffering from emotional distress as a result of the fire. We have included in-person care options, including walk-in services, and for those with limited access to transportation or preferring to remain anonymous, we have listed support services accessible by phone, text or online.

If you do not find the help you need from this letter or the options provided below, please continue to seek support by visiting:

These web-pages are regularly updated with information about resources for those affected by the Camp Fire.

Substance Abuse and Mental Health Services Administration (SAMHSA)

The Substance Abuse and Mental Health Services Administration (SAMHSA) webpage provides useful information about the mental and emotional toll wildfires can have on survivors.  To learn more about the disaster distress warning signs, please visit https://www.samhsa.gov/find-help/disaster-distress-helpline/warning-signs-risk-factors.

Similarly, if you are curious whether you, or someone you know, might be in need of mental health support services, please review the critical incident stress indicators available at https://chicocreekcounseling.com/wp-content/uploads/2018/11/Critical-Incident-Info.pdf. For information about Post-Traumatic-Stress-Disorder (PTSD), please visit https://www.samhsa.gov/treatment/mental-disorders/post-traumatic-stress-disorder or http://www.ptsd.va.gov/.

‘To better understand the different phases of traumatic stress reactions to a disaster, please visit the SAMHSA webpage at https://www.samhsa.gov/dtac/recovering-disasters/phases-disaster.

Resources for Those Needing Support or in Crisis

The Disaster Distress Helpline, 800-985-5990

The Disaster Distress Helpline is a national hotline dedicated to providing immediate crisis counseling for people experiencing emotional distress related to any natural or human-caused disaster.  The helpline provides toll-free, multilingual and confidential crisis support service to all residents in the United States and its territories 24/7, 365 days-a-year.  Stress, anxiety, and other depression-like symptoms are common reactions after a disaster.  Call the helpline 800-985-5990 or text TalkWithUs to 66746, and you will be connected with a trained crisis counselor.  The deaf or hearing impaired can access the Disaster Distress Helpline can text: TalkWithUs to 66746 or use their preferred relay service to call the helpline at 1-800-985-5990, TTY 1-800-846-8517

Butte County Behavioral Health Access/Crisis Line

Available 24/7 for those in a crisis that need to speak with a counselor over the phone, 530-891-2810 or 800-334-6622.  Walk-In Crisis Services are available 8am-11pm 7 days a week for in-person crisis evaluation. The walk-in crisis services are offered at 560 Cohasset Road in Chico.  You can learn more about resources for Camp Fire survivors on the Butte County Behavioral Health webpage at http://www.buttecounty.net/behavioralhealth/campfire.

California Hope Helpline, 530-966-7382

The Hope Helpline provides support for the physical, emotional, cognitive and behavioral event reactions to fires and disasters by connecting people impacted by fire disaster with mental health professionals.

The Friendship Line

An accredited crisis line and a warm-line specialized in caring conversation for older adults (ages 60+). Call 800-971-0016 to connect with a trained volunteer who specializes in offering a caring ear and friendly conversation with older adults. Available 24/7.

The National Suicide Prevention Lifeline

Anyone thinking about suicide can call 1-800-273-TALK (8255) for help or chat online at https://suicidepreventionlifeline.org/. To access the Crisis Text Line text LISTEN to ‘741741.’

Veterans Crisis Line: 800.273.8255 (press 1)

Trevor Lifeline: (LGBTQ+):  866.488.7386.

The North Valley Talk Line: 855-582-5554

The Northern Valley Talk Line, provided by Northern Valley Catholic Social Services (NVCSS), is a non-crisis warm line offering peer to peer support, compassionate listening, and county-wide resource referrals. Since August 2010, the Northern Valley Talk Line (NVTL) has provided a free, consumer-run, peer support telephone service that offers non-emergency, non-crisis support and referrals.  The majority of calls pertain to problem-solving, help with coping, and conflict management.  Callers that are in crisis or that are at risk of harm to themselves or others are referred to crisis services.  To learn about the many support services provided by Northern Valley Catholic Social Services, visit https://nvcss.org/.

Help Kids Cope

A free mobile app for parents, which assists parents in talking with their children about disasters, including examples of typical reactions of children to disaster experiences, shared experiences from other parents that have experienced a disaster, and ideas on what to say in certain situations in a child-friendly way.  This app was developed by the National Child Stress Network and can be downloaded through the App store on mobile phones or online at https://www.nctsn.org/resources/help-kids-cope.

Anthem Live Health Online

At https://livehealthonline.com/:  Live Health Online provides access to doctors, therapists and psychologists through live video from a smartphone or computer. If you do not have access to a cell phone or computer, this service is also being made available at the Disaster Recovery Center located at the old Sears Building in Chico (see address provided below).

Adventist Health Feather River

Patients in need of pediatric or mental health information can call 530-872-2000.

Northern California Trauma Recovery Network

A group of volunteer EMDR Therapy providers (Eye Movement Desensitization Reprocessing) who are offering 4-5 sessions free of charge for those directly affected by the Camp Fire (including first responders).  Their services may be arranged either online or over the phone, although the group requests that only those who cannot access the website use their phone line. To arrange disaster therapy sessions:

  • Go online to norcal-emdr-trn.weebly.com, and under ‘For Help in Your Region’ click the sub-heading ‘Chico/Redding.’ Complete the contact form, including details about your situation in the message portion. Those who complete the form will be contacted to arrange therapy sessions with an appropriate therapist.
  • For those who cannot access the website, call 530-891-6767. You will speak with an intake doctor, who will gather your information and assign a therapist. If a voicemail box is reached, please leave a detailed message including your full name, contact information, and verbal permission to contact you back for EMDR services.
  • Please note: Sessions will be arranged on a first come, first serve basis. The network is only serving Camp Fire survivors (and first responders) in the Chico/Redding region at this time

Red Cross Disaster Mental Health Services

People impacted by the Camp Fire can connect with Red Cross mental health services and spiritual care services by visiting the Red Cross team at the Chico and Oroville Disaster Recovery Centers located at:

Chico Disaster Recovery Center
Chico Mall
1982 E 20th Str.
Chico, CA 95928
Monday-Saturday, 9 am – 6 pm, Closed Sundays

Oroville Disaster Recovery Center:
2140 Feather River Blvd.
Oroville, CA 95965
Monday-Saturday, 9 am – 6 pm, Closed Sundays

Family Support Center

Staff is working to directly contact families whose loved ones passed in the Camp Fire to provide support services, including the following: Bereavement/emotional support, Children’s disaster services, financial assistance, legal resources, and travel assistance.  If you have lost a loved and are in need of any support services, you are asked to contact the Family Support Center to make an appointment at 530-815-8787.

The North State Doula Program

Pregnant or postpartum women displaced by the Camp Fire and needing emotional support or resources can contact Elisa at (530) 710-4568 for more information.

Chico Creek Counseling

Treating individuals affected by the Camp Fire.  To learn more about their services, please visit https://chicocreekcounseling.com.  To schedule an appointment, please call 530-410-0505 or complete an email request for contact at https://chicocreekcounseling.com/contact-us/.

Mutual Aid: Support for Grieving & Carrying On Hosted by the Alliance for Support and Education in Dying and Death

Provides a circle of support for deep listening and sharing grief; expressive art activities and supplies; movement for stress reduction and restoring ease; and shares self-care skills.  All offerings are free for adults impacted by the Camp Fire but are inappropriate for children.  Gatherings are held at the Chico Women’s Clubhouse, located on traditional lands of the Mechoopda Maidu (see address below).  For more information, visit: www.befriendingdeath.org, or text Malama at 530-864-2134

Support for Grieving & Carrying On
Chico Women’s Club
592 E 3rd St.
Chico, CA 95928

Magalia Pines Recovery Center (Magalia Pines Baptist Church)

Located at 14098 Skyway in Magalia, is offering free cleanup kits, hot meals, shelf-stable food, fresh produce, clothing, blankets, boots, coats, counseling support, shower services, and animal food/feed (for large and small animals). They are also serving hot meals, twice a day.  Their general hours are from 8am-4pm.  You can find them on FaceBook:  https://www.facebook.com/Magalia-Pines-Recovery-Center-2017510838341527/, which provides the following summary of the organization’s mission:

Magalia Pines Recovery Center is a full-service support center aiming to help rebuild our community for the long term. We are an outreach of the Magalia Pines Baptist Church who was able to survive the fire this time and is committed to rebuilding our town. We are open from 8am – 4pm daily and if you have a special need due to work or whatever, just message and we will be there for you. We offer hot meals, breakfast and lunch every day, cleaning supplies for those who have lost their home and those who have not. We also have a small clothing closet where we try to focus on blankets, coats, small appliances and things of immediate need. We also provide canned food and some produce as well as firewood and feed for pets of all kinds. Just come by and chat with our folks and see what God has provided that day. Every day is a new and different day with new and different stuff. WE DON’T RATION, AND WE DON’T CHECK ID. If you have a need, we are here to help.

The First Christian Church in partnership with the Shalom Free Clinic

Provides free treatment options for both mental and physical health problems. First Christ Church offers other support meetings.  Visit their webpage at https://www.fccchico.com/weekly-calendar.html  for a schedule of events.  Visit the Shalom Free Clinic webpage at https://shalomfreeclinic.org/ or their Facebook page at https://www.facebook.com/shalomfreeclinic/ for additional information.  The Clinic locations and hours are provided below:

The Shalom Free Clinic is NOT able to treat: fractures, unstable vital signs, acute low back pain, irritable bowel disease, Crohn’s disease, diverticulitis, cholecystitis, lacerations, cellulitis that requires an IV/antibiotics, OB/GYN problems, Worker’s Compensation injuries, insurance physicals, or sports physicals.  Call 9-1-1 if you have a stroke or TIA, chest pain, or severe shortness of breath.

The Shalom Free Clinic will see patients for a sore throat, earache, colds and flu, chronic headaches, minor trauma (if a fracture is suspected you will be referred to the Emergency Room), gastroenteritis, chronic low back pain (but not severe pain that could be due to a severe underlying problem), urinary tract infections, asthma and bronchitis, and cellulitis if it can be treated as an outpatient. Referrals will be provided, as needed.

The Shalom Free Clinic also provides the following services: smoking cessation, medication management, blood pressure control, health screenings, health education, primary care interventions, drug and alcohol interventions, mental/behavioral health counseling, prescriptions, and medications.

Shalom Free Clinic First Christian Church Location
295 E. Washington Ave.
Chico, CA 95928.
530-342-2445

Mental healthcare every Sunday from 1:00 PM – 4:00 PM

Gentle Yoga is offered Free on Wednesdays from 4:00 PM – 5:00 PM.
Light refreshments are served each Sunday afternoon during clinic hours.

Shalom Free Clinic Mangrove Avenue Location
1010 Mangrove Avenue, Suite D
Chico, CA 95928
530-342-2445

General healthcare every Sunday from 1:00 – 4:00 PM

Alternative healthcare every Wednesday from 5:00-7:00 PM
(includes energy balancing, Reiki, and other healing techniques)

Chico Pastors Together

Providing mental health and spiritual care in Paradise and on the ridge for those who have returned to their properties and the impacted areas.  Two church locations are set up as drop-in sites for residents of the Paradise ridge communities to access crisis counseling, spiritual care, comfort, and to receive basic supplies such as water, some food, protective gear, etc.  Both locations are open for people to drop in 7 days a week from 8am-5pm at:

Paradise Evangelical Free Church
5095 Pentz Road
Paradise, CA 95969

Paradise Nazarene Church
311 Circlewood Drive
Paradise, CA 95969

The Paradise Evangelical Free Church

Offers pastoral counseling for those in need.  “Whether you are struggling with grief, depression, anxiety, uncertainty, relationship issues, or if you are seeking premarital counseling, Pastor Art is here to help.  Pastor Art is available for personal pastoral counseling at no charge on an appointment basis.  He is a certified Biblical counselor with over 26 years of experience.”  Contact the church office at (530) 343-6022 to make an appointment or fill out the form available on the church webpage at https://www.paradiseefc.org/counseling. The church is located at:

The Paradise Evangelical Free Church
1193 Filbert Avenue
Chico, CA 95926

BGEA (Billy Graham Evangelistic Association) Rapid Response Team

Provides emotional and spiritual support and is made up of men and women chaplains from all across the United States who are CISM (Critical Incident Stress Management) trained. Services are offered through their Mobile Ministry Center at the Paradise Community Church of the Nazarene (at 311 Circlewood Drive, Paradise) and at the Disaster Recover Center in Chico.

We hope the information contained here is useful to you.  If you have any questions or concerns, please do not hesitate to reach out to us.